Refund Policy

At Made with Love by Bex, each reborn doll is handcrafted with great care, love, and attention to detail. Due to the custom and handmade nature of our products, all sales are final.

By purchasing from our website, you acknowledge and agree to the following:

No Refunds or Exchanges

Once a purchase is made, it is considered final.
We do not offer refunds, returns, or exchanges for any reason, including change of mind or buyer’s remorse.
Please read product descriptions carefully and ensure all details are correct before placing your order

Damaged or Defective Items

If your item arrives damaged or defective:

Contact us within 48 hours of receiving your order at 📧 Made_with_love78@outlook.com.
Include clear photos and a description of the issue.
If the damage is confirmed, we will offer a replacement or partial refund at our discretion.

Contact Us

If you have any questions about your order, please don’t hesitate to contact us at:
📧 Made_with_love78@outlook.com